The call you couldn’t take.
You’re on a job or with a customer. The phone goes unanswered. They call the next business on the list.
Built by a salon owner. Answering calls in English and Spanish.
Never miss another call. Even when your whole team is busy.
Balanced Solutions. Intelligent Growth.
Meet Gianna, the bilingual AI receptionist built by a salon owner, for business owners who can't always get to the phone.
A real conversation about your business. No pressure.
GiannaYour AI voice receptionist
Always on Answers the call Captures the lead Keeps you in the loop
Why I built Gianna
Andrea Bal-Lance, salon owner
I own a salon. The phone rings while my team is busy with guests, the caller hangs up, and their info vanishes with them. I got tired of losing guests to voicemail, so I built someone who never misses a call. Gianna answers every call in English or Spanish, handles questions, and texts my team the caller's details so we can call back fast. Now I'm bringing her to salons and service businesses like yours.
Built for hands-on business owners.Trade contractorsLocal servicesSalons & small businesses
Good businesses lose revenue
in the quietest ways.
You’re doing the work. Meanwhile, opportunities are slipping through the gaps.
The details you never got.
The caller hangs up without leaving a message. You have no name, no details, and no clear way to follow up.
That’s where Revenue Recovery starts. Find the gaps. Fix the systems. Keep the opportunities.
How much are missed calls costing you?
You could be losing about $31,200 a year.
This is an estimate based on your numbers.
Your next opportunity
deserves an answer.
Meet the receptionist who never puts your business on hold.
An always-on virtual receptionist that answers in English and Spanish, handles general questions, and captures caller details. Even while your whole team is busy with guests or customers.
Answers every call
A professional first hello, day or night.
Collects the details
Who’s calling, what they need, and how to reach them.
Answers in English and Spanish
General questions answered in the caller’s language.
Texts your team the details
A name, a number, and a reason to call back.
From first ring to next step.
01
A new guest calls.
Gianna picks up, even when you can’t.
02
The details are captured.
Name, number, and what the caller needs.
03
The right next step happens.
Your team receives the details by text and calls back.
Your business. Your way of doing things.
You stay in control of the conversation.
A warm welcome, in English and Spanish.
A real receptionist. A real business.
Don’t just take
our word for it.
Meet Gianna.
Gianna answers real calls for a luxury salon every day. She answers in English and Spanish, handles general questions, and texts the team the details for a callback.
Hear how natural a better first impression can sound.
Call the Live Demo Line 408-458-8995Ask a question. Try it for yourself.A conversation with GiannaExample call
Details captured. Next step clear.
Illustrative conversation, not a recording of a customer call.
After-hours service callExample call
Illustrative trade-contractor conversation with fictional details, not a recording of a customer call.
Built around you.
Not the other way around.
Practical systems. Personal attention. A partner who understands what it takes to run a business.
We build it around your business, not a template.
Every business runs calls differently. We set up your AI receptionist to answer questions, capture caller details, and support the way your team follows up.
Live in days, not months.
Most setups are running within a week. No long onboarding and no waiting on a development team.
Real results, not promises.
Gianna isn’t a demo. She’s answering real calls for a real business right now, and you can call her yourself.
She speaks their language.
Gianna answers in English and Spanish, helping more callers feel welcome and understood.
We speak your language too.
No tech jargon and no upsells you don’t need. Just systems that answer the phone, capture the lead, and stop revenue from slipping away.
Your business, online.
Your business.Let’s talk
Local expertise. Real care.Good work.
A great first
impression.Get in touch
A great first
impression.Get in touch
Built for your business
Make your online presence
work as hard as you do.
If your website is costing you customers, let’s fix that. We build websites and landing pages that make a strong first impression and give people a clear way to reach you.
Custom design Mobile-friendly Lead capture built in
A fully paid, standalone service. No receptionist package required.
The right support.
Where your business needs it.
Start with the gap that’s costing you the most. Build from there.
01
AI Voice Receptionists
Every call answered. Every opportunity captured. Built around the way you do business.
02
Business Automation
Follow-ups, reminders, and repetitive admin taken care of, without adding to your workload.
03
Websites and Landing Pages
A professional online presence that builds trust and turns visitors into inquiries.
04
AI Strategy Consulting
A practical plan for the right tools, the right systems, and your next stage of growth.
A business owner,
in your corner.
Andrea Bal-Lance built a top-rated, independently owned luxury salon from the ground up. She knows what it takes to keep a service business running without chaos or leaking revenue.
She’s also the author of Own the Chair, a practical guide to building a business that works for you.
Andrea Bal-LanceSalon owner & founder, Bal-Lance Solutions
Not ready to talk yet?
Start with a little clarity. These are on us.
Find your revenue leaks.
Take the free Revenue Leak Audit. See where your business could be losing money and find a practical place to start.
A clearer picture. No pressure.
The Missed Call Fix.
A practical guide to catching the calls and leads you’re missing.
Good questions.
Straight answers.
You don’t need to know the technology.
You just need to know it works for you.
Gianna is built for real-world phone conditions, including job-site noise.
Yes. Calls and messages always route to you. Gianna handles the first pickup, not the whole relationship.
Pricing depends on call volume for receptionists or project scope for websites. Most businesses get started for less than the cost of one missed job.
Most receptionists are live within a week. Website timelines depend on scope.
No. Each stands on its own. Start with whichever is costing you more right now.
Let’s find what’s
slipping through.
A free consultation. A practical next step.
Custom pricing based on your needs. Most businesses get started for less than the cost of a single missed job.
Tell us a little about your business.
Andrea will respond within 24 hours.
Andrea will respond within 24 hours.
Prefer to reach out directly?
Text, email, or DM. Whatever works for you.
andrea@getballance.com